Killorglin Community & Family Resource Centre
Effective Date: 20/07/2026
Website: https://killorglinfamilyresourcecentre.com
1. Introduction
Killorglin Community & Family Resource Centre (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018, and other applicable Irish data protection laws.
2. Who We Are
Killorglin Community & Family Resource Centre provides support services, childcare programmes, counselling, family support, community development initiatives, and other community-based services in the Mid-Kerry area.
Contact Details
Killorglin Community & Family Resource Centre
Market Street, Killorglin, Co. Kerry, V93 V525
Iveragh Park, Killorglin, Co. Kerry, V93 VR96
Email:
Phone: 066 976 2933 / 066 976 1816
3. Information We Collect
We may collect and process the following personal information:
Information You Provide
- Name
- Email address
- Telephone number
- Postal address
- Information submitted through contact forms
- Information provided when registering for services, programmes, events, or training
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Website usage statistics
This information helps us improve our website and services.
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Provide services and supports
- Manage programme registrations and bookings
- Communicate with service users
- Improve our website and services
- Meet legal and regulatory obligations
- Produce anonymised reports and statistics
- Protect the security and integrity of our systems
5. Legal Basis for Processing
We process personal data on one or more of the following lawful bases:
- Your consent
- Performance of a contract or service
- Compliance with a legal obligation
- Protection of vital interests
- Performance of a task carried out in the public interest
- Our legitimate interests, provided your rights do not override those interests
6. Sensitive Personal Data
Some of our services may involve the processing of special category data, including information relating to health, wellbeing, family circumstances, or support needs.
Where this occurs, we will ensure that processing is carried out in accordance with GDPR requirements and appropriate safeguards are in place.
7. Sharing Your Information
We do not sell personal data.
We may share information with:
- Service providers acting on our behalf
- Government agencies and statutory bodies where required
- Funding bodies where reporting obligations apply (using anonymised data where possible)
- Professional advisers
- Law enforcement or regulatory authorities where required by law
Any third-party processors are required to protect your personal information and process it only in accordance with our instructions.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, safeguarding, and reporting requirements.
When data is no longer required, it will be securely deleted or anonymised.
9. Website Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may be used to:
- Remember website preferences
- Monitor website performance
- Generate anonymous analytics data
You can control or disable cookies through your browser settings.
10. Security of Your Information
We take appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, loss, misuse, or alteration.
While we strive to protect your information, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
11. Your Data Protection Rights
Under GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request erasure of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Data Protection Commission
12. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
13. Children’s Privacy
We are committed to protecting the privacy of children and young people who engage with our services. Personal data relating to children is handled with particular care and in accordance with applicable data protection and safeguarding requirements.
Where consent is required for the processing of children’s personal data, appropriate parental or guardian consent will be obtained.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Killorglin Community & Family Resource Centre
Email:
Phone: 066 976 2933 / 066 976 1816
16. Complaints
If you are unhappy with how we process your personal data, you may lodge a complaint with:
Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie
Telephone: +353 (0)57 868 4800
Note: If the website uses Google Analytics, Facebook/Meta Pixel, newsletter subscriptions, online forms, online payments, or embedded YouTube videos, additional cookie and third-party processing disclosures should be added.